United Airlines has announced the appointment of Kate Gebo as Executive Vice President Human Resources and Labor Relations, replacing Mike Bonds, who announced his retirement earlier this year. United will name Gebo's replacement in the coming days.
Gebo currently serves as Senior Vice President and Chief Customer Officer, where she oversees all of United's customer-facing teams from booking to landing. She has more than 20 years of airline experience, working in several functions at United, including leading the real estate function to work with airports worldwide to improve the overall customer experience through new facilities and services.
Gebo has her bachelor's degree in finance from DePaul University and her MBA from Loyola University of Chicago.